Privacy Policy

Personal Information

EatRoute Foods Private Limited is the licensed owner of the brand EatRoute and the website eatroute.co.in. EatRoute respects your privacy. This Privacy Policy explains how your data is collected, stored, and used by EatRoute. By visiting or using our website, you agree to the practices described in this Privacy Policy.

What Information May Be Collected?

As part of the registration or ordering process, EatRoute may collect:

  • Name (first and last)

  • Email address

  • Mobile number & contact details

  • Postal address and pin code

  • Demographic details (age, gender, occupation, preferences, etc.)

  • Browsing details (pages visited, clicks, time spent, etc.)

How We Collect Information

  • Voluntary registration

  • Order placement

  • Online surveys

  • Cookies and third-party tools (such as Google Analytics)

 

How We Use Your Information

  • To process and deliver your orders

  • To provide customer support and service updates

  • To send promotional offers and newsletters (only with your consent)

  • To improve website performance, features, and user experience

  • To comply with legal obligations and maintain transaction history

Data Sharing

EatRoute does not rent, sell, or share your personal information with third parties except:

With trusted business associates/partners for order fulfilment

When legally required (court orders, law enforcement, etc.)

On an aggregate/anonymised basis for analysis & research

Data Protection

EatRoute uses reasonable security measures to safeguard your personal data. However, no online transmission is 100% secure. By using this site, you acknowledge that EatRoute is not liable for unauthorized access due to external factors.

Corrections & Updates

You can correct or update your information anytime by logging into your account. For support, email us at support@eatroute.co.in

Policy Updates

EatRoute reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page.